Author: Ragunathan Kannan

Across globe organizations (be it a start-up, small and medium organization or a large enterprise) are working remote. Despite many challenges, considering the “New Normal” the entire value chain (employees, owners, stake holders, suppliers, vendors, customers, etc) is collaborating online to accomplish tasks to meet business priorities & demand.  Signing of business document is one of the critical tasks across all sorts of organizations.  Considering the remote working scenario, document signing activity is relatively delayed due to lack of required infrastructure (print […]

One’s signature is an essential legal asset that one possesses. The act of putting one’s signature creates quite a legal effect. The legality of a manuscript signature has slowly changed to accepting electronic signatures by amendments to various laws in each country. The electronic signature takes two forms of signature, one known as an electronic […]

UNCITRAL Model Law on Electronic Commerce, published by United Nations in 1996, was one of the most influential pieces of legislation that triggered the wave of development of electronic signature laws around the world including the United States. Most countries based their electronic signature laws on the UN model code. It was for the first […]

Traditionally manuscript signature performed the function of either authenticating something or accepting something in simple terms. An example of authentication is signing a cheque to authorize payment to a payee. An example of accepting is signifying that one has read, understood, and accept the content as written by appending their manual signature. When one signs […]

Customer Experience is about creating a pull effect in the Customer’s minds to do more and more business with a brand or a company. Customers get emotionally attached to the brand or company due to the consistent, accessible, speedy, and quality experience they have seen or felt and that which stays in their mind. It […]

eSignature is one of the crucial pieces to close the loop in the digital transformation journey of many B2B and B2C customers. Businesses like eCommerce thrive because eSignature evolved to contract with customers effortlessly. Similarly, banking, insurance, retail, healthcare, telecommunications, mortgage, financial services, law firms, Automobiles, professional firms, etc., are all benefitted from using eSignature […]

Traditionally, businesses print, sign, and courier documents by postal mail for a counterparty to sign. Later, with the advent of the internet, it slowly got changed to print, sign, scan, and sent to a counterparty for signature for them to do the same. But now, businesses are looking for time-saving and efficiency with customer satisfaction. The emergence of eSignature has helped businesses to achieve this and turnaround document signature in […]

Electronic signature evolved and became famous as businesses adopted digital transformation to improve internal and external efficiency and achieve employee/customer satisfaction. However, most cloud eSignature software is pure signature software products, leaving the creation of documents outside the unified digital transformation mode. There are very few products in the cloud that achieves the perfect balance […]